The Role of the Sleman District Disaster Management Agency in Disaster Communication Regarding Mount Merapi in Sleman Regency, Yogyakarta

Adhianty Nurjanah

doi:10.56403/nejesh.v4i1.258

Authors

Adhianty Nurjanah Universitas Muhammadiyah Yogyakarta

DOI:

https://doi.org/10.56403/nejesh.v4i1.258

Keywords:

Disaster Communication, Governemnt Public Relations, Disaster Management

Abstract

Mount Merapi is one of the most active volcanoes in Indonesia and poses a serious threat to the people of Sleman, especially following the 2010 eruption that caused significant damage and loss of life. Although Indonesia has a developed disaster management system, effective disaster communication remains a challenge, particularly in delivering information that is timely, accurate, and easily understood by the public. This research aims to explore the role of the Regional Disaster Management Agency (BPBD) of Sleman Regency in disaster communication, specifically related to the mitigation and management of Mount Merapi disasters. The research method employs a qualitative descriptive approach, with data collection techniques conducted through in-depth interviews with the Head of BPBD and the Head of the BPBD Secretariat of Sleman Regency, as well as with the community and disaster awareness groups. The data analysis technique used is the Miles & Huberman Model, and data triangulation is performed to ensure data validity. The results of this study indicate that the BPBD of Sleman Regency plays a crucial role in disaster communication, both in mitigation and disaster management. Effective communication is supported by strategies for delivering accurate messages, using easily understandable language, ensuring accessibility and inclusivity, as well as collaboration and coordination with various stakeholders. This study recommends strengthening cross-sector coordination and enhancing community capacity to understand disaster information in order to improve preparedness for Mount Merapi disaster.

References

Apriliani, Riski. 2021. “Membangun Kepercayaan Publik Dalam Komunikasi Bencana (Studi Kasus Upaya Membangun Kepercayaan Publik Humas Pemerintah Kabupaten Sleman Pada Bencana Erupsi Gunung Merapi 2020-2021).” Universitas Gadjah Mada.

Aziz, M. H. (2023). Komunikasi kebencanaan; peran dan manfaat pada mitigasi. Communications, 5(1), 301–316.

Barata, G. K., Lestari, P., & Hendariningrum, R. (2017). Model Komunikasi Untuk Penanggulangan Bencana Gunung Merapi Melalui Aplikasi Plewengan. Journal Communication Spectrum, 4(2), 183–192.

Beggs, Jennifer C. 2018. “Chapter 14 - Applications: Disaster Communication and Community Engagement.” Pp. 163–69 in, edited by J. A. B. T.-D. E. Horney. Academic Press

Bramasta, Dandy Bayu. 2021. “Erupsi Gunung Merapi, Luncurkan 36 Kali Awan Panas Dalam 14 Jam Halaman All - Kompas.Com.” Kompas.Com. Retrieved July 24, 2021 (https://www.kompas.com/tren/read/2021/01/27/172343865/erupsi-gunung-merapi-luncurkan-36-kali-awan-panas-dalam-14-jam?page=all).

Busà, Maria Grazia, Maria Teresa Musacchio, Shane Finan, and Cilian Fennel Stillwater. 2015. “Trust-Building through Social Media Communications in Disaster Management.” Pp. 1179–84 in WWW 2015 Companion - Proceedings of the 24th International Conference on World Wide Web. Italy.

Hardiyanto, S., & Pulungan, D. (2019). Komunikasi Efektif Sebagai Upaya Penanggulangan Bencana Alam di Kota Padangsidimpuan. Jurnal Interaksi: Jurnal Ilmu Komunikasi, 3(1), 30–39. https://doi.org/10.30596/interaksi.v3i1.2694

Hargreaves, T. (2011). Effective Communication in Disaster Management. Journal of Disaster Research, 6(3), 345-356.

Houghton, R. J., et al. (2015). The Role of Accurate Information in Disaster Communication. International Journal of Disaster Risk Reduction, 14, 1-10.

Hutton, A., & Hauser, M. (2014). Inclusive Communication in Disaster Management: A Case Study. Disaster Prevention and Management, 23(4), 456-470.

Kapucu, N. (2008). Collaborative Emergency Management: Innovative Practices in the United States. Journal of Homeland Security and Emergency Management, 5(1), 1-20.

Lestari, P. (2018). Komunikasi Bencana: Aspek Penting Pengurangan Resiko Bencana. PT Kanisius.

Moleong, L. J. (2017). Metodelogi Penelitian Kualitatif Edisi Revisi. Remaja Rosdakarya.

Miles, M. B., A. M. Huberman, and J. Saldana. 2014. Qualitative Data Analysis, A Methods Sourcebook. 3rd Editio. New York: Sage Publications.

Novianti, Evi, Aat Ruchiyat Nugraha, Lukiati Komalasari, Kokom Komariah, Sri Rejeki, and Universitas Padjadjaran. 2020. “Pemanfaatan Media Sosial Dalam Penyebaran Informasi Program Pemerintah.” AL MUNIR Jurnal Komunikasi Dan Penyiaran Islam 11(1):48–59.

Nurjanah, A., Prawoto, N., Apriliani, R., & Nabilazka, C. R. (2023). The Role of Stakeholders as Disaster Communicators at Disaster-Prone Tourist Attraction Objects. Komunikator, 15(2), 247–258. https://doi.org/10.18196/jkm.20158

Nurjanah, A., A. Ishak, and Sakir. 2019. “E-Government of Sleman Regency Government Public Relations in Disaster Communication of Merapi Eruption.” Proceeding of International Conference Singapore 1(1):28–31

Nurjanah, Adhianty, Aswad Ishak, and Sakir. 2021. Humas Dan Komunikasi Bencana. Yogyakarta: Samudra Biru.

Nursanti, S. D., Yuhdi, N. A., & Kayanti, E. (2025). Studi Efektivitas Komunikasi Krisis dalam Penanggulangan Bencana Alam di Indonesia. Jurnal Penelitian Komunikasi Dan Sosialisasi, 1(1), 27–32.

Prihantoro, E., Haryanti, D. A., & Ohorella, N. R. (2022). Ikatan Sarjana Komunikasi Indonesia. Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia, 7(1), 1.

Rudianto. (2015). Komunikasi dalam Penanggulangan Bencana. Jurnal Simbolika, 1(1), 51–61.

Shan, Siqing, Feng Zhao, Yigang Wei, and Mengni Liu. 2019. “Disaster Management 2.0: A Real-Time Disaster Damage Assessment Model Based on Mobile Social Media Data—A Case Study of Weibo (Chinese Twitter).” Safety Science 115(August 2018):393–413. doi: 10.1016/j.ssci.2019.02.029.

Subekti, P., Hafiar, H., & Bakti, I. (2020). Penggunaan Instagram oleh Badan Penanggulangan Bencana Daerah untuk mengoptimalkan destination branding Pangandaran. PRofesi Humas Jurnal Ilmiah Ilmu Hubungan Masyarakat, 4(2), 174. https://doi.org/10.24198/prh.v4i2.23545

Sufa, Kathya I., Daru Lestantyo, and Bina Kurniawan. 2020. “Analisis Implementasi Tanggap Darurat Bencana Untuk Menunjang Business Continuity Perusahaan Manufaktur.” Jurnal Kesehatan Masyarakat (e-Journal) 8(5):1–6.

Tjahjono, Heru Kurnianto, Fajar Prasetyo, and Majang Palupi. 2018. “Kepemimpinan Transformasional Pada Organizational Citizenship Behavior Dan Komitmen Afektif.” Jurnal Manajemen Dan Pemasaran Jasa 11(2):217–32. doi: 10.25105/jmpj.v11i2.2771

Wardyaningrum, D. (2019). Relations in the Communication Networks Centrality for Disaster Risk Reduction. Komunikator, 11(1). https://doi.org/10.18196/jkm.111016

Welch, Mary, and Paul R. Jackson. 2007. “Rethinking Internal Communication: A Stakeholder Approach.” Corporate Communications 12(2):177–98. doi: 10.1108/13563280710744847