LAMTIUR SIHOMBING; MUHAMMAD ARIEF; IKA BASKARA; GILANG PRATAMA HAFIDS. The Effect of Customer Orientation and Service Quality on Customer Loyalty Mediated by Customer Satisfaction at Bank BRI. Neo Journal of economy and social humanities, [S. l.], v. 4, n. 1, p. 158–173, 2025. DOI: 10.56403/nejesh.v4i1.294. Disponível em: https://internationalpublisher.id/journal/index.php/Nejesh/article/view/294. Acesso em: 28 apr. 2026.