ARIFIYANTO, R. Complain Handling Service Procedure Customer. Neo Journal of economy and social humanities, [S. l.], v. 1, n. 1, p. 33–43, 2022. DOI: 10.56403/nejesh.v1i1.5. Disponível em: https://internationalpublisher.id/journal/index.php/Nejesh/article/view/5. Acesso em: 12 jun. 2026.